奧斯汀四季酒店-住客評論

Guest（其他） 2025-12-01
Todo perfecto, la limpieza, atención del personal, los alimentos
Guest（Other） 2025-08-01
Beautiful location and wonderful staff. Always a please staying at the Four Seasons properties.
酒店回復：
We're thrilled to hear that you had a great stay! We're looking forward to welcoming you back to Four Seasons again.
Guest（Business traveler） 2025-08-01
Love this hotel! Have stayed numerous times for work trips and for leisure. Service is impeccable and the location is perfect. Rooms have been recently renovated and are very nice. The only thing that is somewhat subpar is the pool - it’s still great but not as nice as it could be especially when compared to so many other new hotels in downtown Austin. But the location and service help compensate for that!
酒店回復：
Hello! Thank you so much for your review, we're thrilled to hear that you are a return guest and love the service, rooms and location. We always appreciate guest feedback and hope to welcome you back soon!
Guest（與好友旅游） 2025-07-01
We came into town to visit friends who recently moved to Austin, we looked and liked the location of the Four Seasons, so made that our base. It was a great choice. The hotel is within easy walking distance to hip restaurants, breakfast places, and sixth street with all the live music. But if you decide you want to have a different kind of day, the hotel also sits on a lake where there are paddle boarders and kayaks galore, areas to lounge in hammocks or big chairs, a saltwater pool, and a big “backyard” space with rocking chairs. We took advantage of all it, and it was great. We went to sixth street to see music, but there was also live music in the lobby bar so there was something for every mood you may be in. The service was all terrific as one would expect, the rooms were comfortable (we had a king overlooking the lake connected to our kids room also overlooking the lake). Housekeeping was impeccable and we had zero complaints about the rooms or the hotel itself. It’s really a great option for a discerning traveller who finds themselves in Austin. We now find ourselves coming up with a new reason to come back. Great hotel. Highly recommend.
Guest（Traveling with friends） 2025-06-01
The hotel itself was gorgeous and the staff was extra friendly and helpful. The lake view rooms were nice with cozy beds. The welcome fruit and chocolates were a sweet little welcome gift. The amenities were great and had a big 24 hour gym. room service had a pretty big selection and onsite restaurant was excellent especially if you wanted to dress up but not leave the property. The lobby bar was packed and loud which was fun to mingle. I’m surprised there was no walk way or stairs down to the riverfront from the hotel. You had to walk around 2 blocks to the public stairway or cut through the gym and walk on the grass down the hill, which for us, it stormed bad and we were stuck trying to walk up the grass trying not to slip lol.
Guest（其他） 2025-06-01
Fantastic overnight to celebrate our anniversary. Upgrade, champagne and help with difficult to get dinner reservations. Can’t say enough good things! Great location!
Guest（Other） 2025-05-01
We cannot thank the Four Seasons Austin enough for their incredible hospitality during an unexpected detour from Dallas to Austin with our two babies under 2. Arriving at 1am, we were blown away to find our room perfectly prepared with two cribs, baby supplies, diapers, wipes, and our room service order waiting at the table. The staff’s thoughtfulness and attention to detail turned a stressful situation into the best possible reset before heading home the next day. The food at the resort was phenomenal, and the staff, especially Toom from room service, went above and beyond with kindness and professionalism, making everything seamless. We had no plans to visit Austin, but thanks to this exceptional experience, we’re already looking forward to returning just to stay at the Four Seasons. Truly a 5-star experience!
Guest（Business traveler） 2025-03-01
The location on the river is terrific and provides easy access to trails along the river and to downtown Austin. The staff is well trained , polite and helpful. Prices of rooms, food and parking seem high in relation to other first rate hotels in Austin.
酒店回復：
We're thrilled you enjoyed our location and the service from our team. It’s wonderful to hear you made the most of the trails and easy access to downtown. We look forward to welcoming you back soon!
Guest（商務旅客） 2025-01-01
Another incredible experience with the Four Seasons Hotel in Austin, TX. Their staff is top notch! Henry S Hotel Manager goes above and beyond to ensure our stay is not only comfortable but pleasurable, thank you Henry you are a gem! The gentleman who greets us at the lobby, I missed his name (I will remember on our next stay, I am sorry), he is always outfront to greet you and his peppy attitude and desire to make your stay exeptional is such a delight each time he greets us at the car. What an asset he is to the Four Seasons. He makes my morning every time I interact with him! He is levels above in Customer Excellence! Absolutely enjoy our stay every time we book a stay and December is definitely the month to experience this extravagant and top notch hotel. Our rooms were impeccable and the service is top of the line regardless of who you are interacting with here. Thank you Four Seasons!
酒店回復：
Thank you so much for your wonderful review! We are delighted to see you had another incredible stay with us at Four Seasons Hotel Austin. Your kind words about Henry and the aforementioned Front of House team member truly mean the world to us—we’re lucky to have such dedicated team members who take pride in creating exceptional experiences for our guests. It’s heartwarming to know that their service made such a lasting impression on you, and we can’t wait to welcome you back again. December is indeed a magical time at the hotel, and we’re thrilled that you enjoyed every moment of your stay. Looking forward to your next visit—hopefully, we can help you catch the name of our fantastic team member so you can personally thank him! Until then, safe travels and see you soon!
Guest（獨自旅游） 2024-09-01
This review is long overdue. I stayed at Four Seasons last year when I was in Austin for a friend’s wedding. The hotel was beautiful and the staff were wonderful. I highly recommend a room with a balcony. The in-room breakfast was delicious and on par with other FS properties. Looking forward to returning!
酒店回復：
William, thank you so much for your thoughtful review! We’re delighted to hear you had such a positive experience during your stay at Four Seasons Hotel Austin. And hey, better late than never, right? We’re just glad you took the time to share! It’s wonderful that you enjoyed the balcony room and the in-room breakfast—we take pride in providing a consistent and luxurious experience across all our properties. We’re thrilled you found our team welcoming and hope you had an amazing time at your friend’s wedding. We can’t wait to welcome you back on your next visit to Austin!

奧斯汀四季酒店

客戶評價 由實住客人提供的真實點評

Guest（其他） 2025-12-01

Guest（Other） 2025-08-01

Guest（Business traveler） 2025-08-01

Guest（與好友旅游） 2025-07-01

Guest（Traveling with friends） 2025-06-01

Guest（其他） 2025-06-01

Guest（Other） 2025-05-01

Guest（Business traveler） 2025-03-01

Guest（商務旅客） 2025-01-01

Guest（獨自旅游） 2024-09-01

客戶評價由實住客人提供的真實點評